KampaignKiwi

MineShift Labs LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services.

1. Information We Collect

Personal Information: Name, email address, payment information, and social media authentication tokens.
Usage Data: Information about how you use our services, including access times, pages viewed, and other diagnostic data.
Content Data: Information related to the content you create, modify, or post using our platform, including generated AI content, uploaded media, and scheduling information.
Social Media Account Information: When you connect social media accounts, we collect profile information, access tokens, and other data required to publish content to these platforms on your behalf.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and collect usage data. For more information on our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We use your information to:

Provide and maintain our services, including processing transactions and executing content publishing.
Process transactions and send related information.
Authenticate your identity and verify your account information.
Train, improve, and update our AI content generation models (in anonymized or aggregated form).
Communicate with you about products, services, updates, security alerts, and offers.
Monitor and analyze trends, usage, and activities for service improvement.
Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illicit activities.
Enforce our Terms of Service and comply with legal obligations.

3. Legal Basis for Processing (EU/UK Users)

For users in the European Union and United Kingdom, we process your personal data on the following legal bases:

Performance of Contract: Processing necessary to provide you with our services.
Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention, service improvement, and marketing.
Consent: Processing based on your specific consent, such as for marketing communications or certain types of cookies.
Legal Obligation: Processing to comply with our legal obligations.

4. Sharing of Information

We may share your information with:

Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer support, and marketing assistance.
Social Media Platforms: When you connect social media accounts and request content publishing, we share necessary information with these platforms to fulfill your requests.
Payment Processors: We use Stripe to process payments. When you make a payment, your payment information is transmitted directly to Stripe and is subject to their Privacy Policy.
Compliance and Legal Obligations: When required by law, legal process, litigation, governmental authorities, or to protect our rights, privacy, safety, or property.
Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, sale of assets, or in the unlikely event of bankruptcy.

We do not sell your personal information to third parties.

5. Social Media Platform Integrations

a. Meta (Facebook and Instagram) Data Processing

When you connect your Facebook or Instagram accounts with KampaignKiwi, we collect and process the following information:

Authentication tokens and permissions you've granted
Basic profile information to identify your account
Page/account information necessary for content publishing

We use this information solely to provide the requested publishing and content creation services. We never use Meta data for any purpose not permitted by Meta's Platform Terms. You can revoke access to your Meta accounts at any time through your KampaignKiwi account settings or through Meta's settings.

In accordance with Meta's Platform Terms, you have the right to request deletion of your Meta data. You can initiate a data deletion request by contacting us at [email protected]. When you remove our app or revoke specific data permissions through your Facebook or Instagram settings, Meta may notify us via a data deletion callback. We will process this callback as a direct request from you.

Upon receiving a data deletion request (either directly from you via email or initiated by the Meta callback), we will manually log your request. We will send you an email acknowledging receipt, which will include a confirmation number for your reference. We will keep you informed of the status of your request, including any justifications for refusal to delete data (where legitimate and in accordance with Meta's policies and applicable law), via email.

b. TikTok Data Processing

When you connect your TikTok account with KampaignKiwi, we process the following information:

Authentication tokens and permissions
Account information necessary for content publishing
Content engagement metrics for analytics purposes

We process this information in accordance with TikTok's Developer Terms and use it solely for the purposes of providing our content creation and publishing services. You may disconnect your TikTok account at any time.

c. X (Twitter) Data Processing

When you connect your X (Twitter) account with KampaignKiwi, we process the following information:

Authentication tokens provided during authorization
Basic profile information to identify your account
Content posting permissions and activity

We process this information in accordance with X's Developer Agreement and use it solely to provide the requested content creation and publishing services. You may revoke access to your X account at any time.

6. Google Data and Services Integration

a. Google Sign-In (Authentication)

You can choose to sign up and log in to KampaignKiwi using your Google account. When you use Google Sign-In, we access and may store the following information from your Google account, with your permission:

Basic Profile Information: Your name, email address, and profile picture.
Google Account ID: A unique identifier to associate your Google account with your KampaignKiwi account.

We use this information solely for the purposes of:

Creating and authenticating your account on KampaignKiwi.
Pre-filling your profile information within KampaignKiwi to simplify setup.
Communicating with you regarding your account and our services.

Your Google Account ID is stored to maintain the link between your Google login and your KampaignKiwi account. Other information, such as your name and email, becomes part of your KampaignKiwi user profile. You can manage the information linked via Google Sign-In by visiting your Google account's permission settings. If you disconnect Google Sign-In, you may need to set a password or use an alternative login method to access your KampaignKiwi account.

b. YouTube API Services

KampaignKiwi uses YouTube API Services to enable content publishing and management functionality for your YouTube account(s). By connecting your YouTube account and using these features, you agree to be bound by the YouTube Terms of Service ( https://www.youtube.com/t/terms).

When you connect your YouTube account with KampaignKiwi, we access, use, and store the following information:

Authentication Tokens: Securely stored tokens that grant KampaignKiwi permission to act on your behalf on YouTube, within the scope of permissions you approve.
Basic Profile Information: Your YouTube channel name and ID, to identify your account and display it within the KampaignKiwi interface.
Content for Publishing: Videos and associated metadata (titles, descriptions, tags, thumbnails) that you instruct KampaignKiwi to upload or manage on your YouTube channel.
Permissions: The specific permissions you grant KampaignKiwi to manage your YouTube content, such as uploading videos, updating video details, or viewing analytics.

We use this information solely to provide the requested YouTube content publishing, scheduling, and management services. Your YouTube data is handled in accordance with this Privacy Policy and is not used for any purpose not explicitly stated or authorized by you. We implement appropriate technical and organizational measures to protect your YouTube data, including encryption of sensitive information like access tokens.

Access tokens and related YouTube data are retained only as long as necessary to provide you with the connected services or until you choose to disconnect your YouTube account from KampaignKiwi. You can revoke KampaignKiwi's access to your YouTube data at any time via the Google security settings page at https://security.google.com/settings/security/permissions. Upon revocation, we will cease accessing your YouTube data.

7. Google Privacy Policy

As we use YouTube API Services, your data may also be subject to Google's Privacy Policy. For more information on how Google collects and processes data, please refer to the Google Privacy Policy at http://www.google.com/policies/privacy

8. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. Specifically, our servers and service providers may be located in the United States and other countries. When we transfer your data internationally, we take measures to ensure your data receives an adequate level of protection, including through:

Standard Contractual Clauses approved by the European Commission or relevant authorities
Data transfer agreements incorporating appropriate safeguards
Compliance with regional privacy frameworks such as the EU-US Data Privacy Framework

By using our services, you consent to these international transfers as described in this Privacy Policy.

9. Data Security

We implement appropriate technical measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the data and whether we can achieve those purposes through other means
Applicable legal, accounting, or reporting requirements

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access: The right to access personal information we hold about you
Rectification: The right to correct inaccurate or incomplete information
Deletion: The right to request deletion of your personal information
Restriction: The right to restrict processing of your personal information
Data Portability: The right to receive your personal information in a structured, machine-readable format
Objection: The right to object to processing based on legitimate interests or direct marketing
Withdrawal of Consent: The right to withdraw consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us at [email protected].

12. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect and how we use and disclose it
The right to delete personal information collected from you (with certain exceptions)
The right to opt-out of the sale or sharing of personal information
The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected].

13. Automated Decision Making

Our services utilize AI and algorithms to generate content recommendations and analyze content performance. While these automated processes may influence the content suggestions you receive, we do not make solely automated decisions that have significant legal or similar effects on you. You can always review and modify any AI-generated content before publishing.

14. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us at [email protected], and we will take steps to delete such information.

15. Third-Party Links and Services

Our services may contain links to third-party websites, apps, or services that are not owned or controlled by us. This Privacy Policy applies only to our services. We have no control over and assume no responsibility for the privacy practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

16. Do Not Track Signals

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals, but we do provide you with various tools to manage your privacy preferences as described in this Privacy Policy.

17. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and, where appropriate, sending you a notification. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

19. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]